Learning is, or should be, an integral part of a business strategy. Companies today cannot operate effectively with the antiquated mindset that employees just need…
“Experience” as a concept, is a very 21st century idea that has entered our collective consciousness and permeated our economic, commercial, and spiritual culture. Our…
In recent years, investments in Learning Experience Platforms (LXP) have skyrocketed as executives recognize the importance of implementing training programs that are engaging. A LXP…
Reskilling and upskilling are essential to a company’s future, and since the pandemic hit the ability to reskill is paramount. See how one Wisetail client,…
A winning combination for any company that wants to see productivity and profits increase is pairing LMS data with key performance indicators. Here are five…
Your customer service acts as the front line of your brand. Training is essential to achieve excellence. We've put together a comprehensive tutorial for you.
More than two-thirds of learning leaders aren’t confident in their L&D plan, Training Industry reports. But almost as many respondents said that spending has increased.…
Experience-driven brands need to train employees to recognize customer service moments of truth and empower employees to put the customer’s needs first—but how? Check out…