Loren Learny

July 9, 2020

Training Fundamentals in the Age of Experience

Experience-driven brands need to train employees to recognize customer service moments of truth and empower employees to put the customer’s needs first—but how? Check out…

Loren Learny

June 25, 2020

Driving Engagement Through Your LMS

The Wisetail LMS has the tools to boost engagement and better your business. How do we do that? With gamification, an intuitive user interface, and…

Loren Learny

June 4, 2020

Is Your Operations System Dialed In?

With how fast everything’s changing this year, it’s more important than ever to have your operations dialed in. Achieving operational efficiencies isn’t too hard with…

Loren Learny

May 28, 2020

Your LMS is a Communications Superpower

As Hello Alfred rolled out a new delivery program, they used their LMS to communicate efficiently and effectively to support of their employees.

Loren Learny

A young boy works on the computer with his Mom while she teaches him.

May 6, 2020

The New Normal for Parents Working With Kids At Home

See five thoughtful ways parents working at home during the pandemic can balance having kids under the age of 18 at home while also managing…

Loren Learny

Wisetail LMS customer service clients have pivoted to weather COVID-19 by now delivering food.

April 9, 2020

Three Ways Customer Service Businesses Are Pivoting to Weather COVID-19

We show you three ways customer service businesses are pivoting to weather COVID-19 through curbside delivery and online classes.

Loren Learny

February 5, 2020

How to Make Customer Experience Better with an LMS

Well-trained employees are essential to excellent customer experience. As the face of your company, they’re the ones who deliver experiences to your customers. An LMS…

Loren Learny

December 11, 2019

@Work – The Employee Engagement Feature you Didn’t Know You Needed

Not long ago, our clients brought us a puzzler: how to limit access to training content without limiting access to cultural content. We crafted a…

Loren Learny

December 6, 2019

How Keystone Habits Can Improve Employee Engagement

An astonishing 7 out of 10 employees are disengaged in the workplace. Learn how developing keystone habits can increase your employee engagement and create a…

Loren Learny

November 27, 2019

The Power of Gratitude

Saying “thank you” to your coworkers can have profound impacts across the workplace. Adopting a mindset of gratitude can make your office a happier, healthier…

Loren Learny

man holding a tablet with the wisetail lms platform open

September 11, 2019

5 Signs That It’s Not You, It’s Your LMS

Companies now see the true value of an online training platform. Yet, some early LMS adopters are finding themselves dissatisfied with their current system. Go…

Loren Learny

June 20, 2019

Letter from the President – Vision + Values

We've has seen a lot of change, but we still believe in putting people first. We looked at this moment as an opportunity to reset…

Loren Learny

Loren Learny

Training Fundamentals in the Age of Experience

Driving Engagement Through Your LMS

Is Your Operations System Dialed In?

Your LMS is a Communications Superpower

The New Normal for Parents Working With Kids At Home

Three Ways Customer Service Businesses Are Pivoting to Weather COVID-19

How to Make Customer Experience Better with an LMS

@Work – The Employee Engagement Feature you Didn’t Know You Needed

How Keystone Habits Can Improve Employee Engagement

The Power of Gratitude

5 Signs That It’s Not You, It’s Your LMS

Letter from the President – Vision + Values

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