Bad Ass Coffee of Hawaii scaled franchise growth by putting culture first, teaching Hawaiian roots and the Aloha Spirit, then streamlining training and operations with Wisetail as a single source of truth.
The Employee Enablement Platform for Hospitality that Powers Frontline Success
In hospitality, your people are the experience. They’re expected to move quickly, stay aligned, and deliver excellence every time. That takes more than a training PDF. It takes true engagement.
Wisetail’s Employee Enablement Platform goes beyond a traditional hospitality LMS, giving your frontline the tools, content, and confidence they need to perform at their best from day one.
More than Just an LMS for Hospitality
From onboarding to operational checklists, your frontline teams need tools that fit the rhythm of your business. Consistency is critical for safety, compliance, guest satisfaction, and brand growth.
Wisetail’s Employee Enablement Platform combines the core capabilities of an LMS with intuitive tools that engage, empower, and scale frontline performance.
With Wisetail, you can keep content fresh and easy to access and stay ahead of operational challenges. Find out more in our self-guided tour.
Onboarding, Training & Enablement for Entertainment Brands
Onboard and train for unforgettable guest experiences.
Welcome new team members with training that matches the pace of hospitality and entertainment. Provide clear service standards, interactive learning, and mobile access so they can deliver exceptional experiences from day one.
Retain and grow your top talent.
Keep your best people by giving them room to grow. Offer tailored learning paths, skills development, and opportunities to shine so employees stay engaged and see a future with your brand.
Deliver consistency across every location.
From SOPs to seasonal updates, ensure every location is aligned. Share updates instantly, keep information organized and accessible, and spot best practices you can roll out everywhere.
Stay compliant and keep operations running smoothly.
Streamline critical tasks and safety requirements with digital checklists. Give managers visibility into what’s done, what’s next, and what’s overdue, so every guest interaction meets your standards.
Proud Partner of CHART
Through our partnership with the Council of Hotel and Restaurant Trainers (CHART), we stay connected to the latest thinking in hospitality training. We’re part of the conversations that shape industry best practices. Explore key takeaways from our CHART 108 presentation.
90%
decrease in turnover rate
$5.2M
Amount saved in training costs
151%
increase in digital sales
Power a Better Guest Experience
You know what a great day looks like for your frontline teams and your guests. You want more of those days to happen, and, with Wisetail, you get an LMS for hospitality in an Employee Enablement Platform that’s flexible, human-centric, and built to scale. From onboarding that allows employees to hit the ground running, to training that reinforces best practices to delight your guests, to aligning your training and ops with operational checklists that ensure no detail goes unnoticed, Wisetail helps you enable your team to become guest experience experts.
Connect with our team to see how we can support your goals.
