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5 Tactics to Maximize L&D Impact and Capacity

5 minute read

AI is transforming how learning and development teams create content, deliver training, and measure impact. But for many L&D professionals, it still feels distant—like something happening to other industries, not something they can actually use today.

Woman multitasking at a desk, holding a phone, notebook, and pen, with a focused expression. Laptop and documents on the table. Blue background with CHART logo.
Here’s the truth no one wants to admit: while you’re spending three hours building a quiz from scratch, another team just built five, and they’re already analyzing which one drives better performance.

The gap isn’t talent or budget.

It’s whether you’re still doing manually what AI can now do in minutes.

This blog recaps the key takeaways from Wisetail's webinar with CHART, Smarter, Faster, Stronger: 5 AI Tactics to Set Your L&D Team Up for Success in 2026, hosted by Evan Melick and Tracy LeMieux.

If you work in learning and development, you know the grind: endless content creation, constant reporting, outdated materials, and frontline teams who can’t find what they need fast enough. You're in the business of efficiency, yet your own workflows rarely get the same treatment.

The good news?

AI isn’t another tool to learn. It’s your way out of the administrative overload that’s slowing you down. Here are the five practical tactics Evan and Tracy shared to help small L&D teams deliver big impact.


Infographic titled 'Download the Guide: The 5 Tactics to Maximize L&D Impact' on a blue background. Lists benefits like prompts for AI use and content review tips.

Download our free prompt library with 30 copy-and-paste templates for all five tactics, bonus prompts for common L&D scenarios, and how to truly multiply your capacity.

1. Turn Hours of Manual Work Into Minutes That Matter

The Problem: Structured content creation—quizzes, checklists, SOPs—eats time you don’t have.

The Solution: Drop your documents, transcripts, or notes into an AI assistant and generate ready-to-use content you can quickly refine and publish.

Try this prompt:

You are an L&D manager creating assessments for restaurant employees. Turn this document into 10 multiple-choice questions that check comprehension of key safety and customer-service points. Include correct answers and brief rationales.

Pro tip: Ask AI to format the output as a CSV if your LMS accepts imports.

Real Example:
A two-person hotel training team turned a 25-page housekeeping SOP into a 15-question quiz and checklist in under an hour, saving time for hands-on coaching.

Tools to Try: ChatGPT, Claude, Gemini, Notion AI, Google Docs AI, or Wisetail's AI-powered test and flashcard generation.

The Takeaway: AI eliminates the repetitive work so you can spend more time improving the learning experience not rebuilding it.


2. Streamline Operations and Stop Wrestling with Reports

The Problem: Weekly reporting, data pulls, and recap emails slow down strategic work.

The Solution: Let AI generate the first draft of your reports, summaries, and manager-ready messages.

Try this prompt:

Summarize this report for location managers. Highlight who's overdue on training, and write a three-sentence email they can forward to their teams.

Pro tip: Automate the workflow with Zapier or Power Automate to drop reports into your AI assistant weekly.

Real Example: A franchise training manager uses Copilot to summarize completion data for 60 stores, delivering a polished Monday report in minutes.

Tools to Try: ChatGPT, Google Sheets Explore, Excel Copilot, Notion AI, Microsoft Copilot

The Takeaway: AI handles the admin so you can focus on the insights that move the business forward.

A businesswoman multitasks, holding a phone, book, and smartphone, with a laptop nearby. Text reads, “Webinar: Smarter, Faster, Stronger: 5 AI Tactics.”

See these tactics in action. Watch 5 AI Tactics to Maximize L&D Impact and Capacity to get live demos, real-world examples, and expert answers to your biggest AI questions. Presented by Wisetail, sponsored by CHART.

3. Repurpose Learning Content Into New Formats—Fast

The Problem: You have great content, but it’s long, buried, or not built for how people learn today.

The Solution: Use AI to instantly transform videos, PDFs, or slide decks into microlearning, scripts, or quizzes.

Try this prompt:

Turn this shift-leader PowerPoint into a 3-minute onboarding script and a 5-question quiz for new hires.

Pro tip: Ask AI to produce: LMS-ready bullet points, a voiceover script, a flashcard set, or microlearning outlines.

Bonus prompt:

Summarize this food-safety SOP, write 5 quiz questions, and create a 1-minute video concept.

Real-World Example: A QSR brand converted long product-knowledge PDFs into mobile-friendly quiz cards for new hires, improving retention and cutting onboarding time in half.

Tools to Try: ChatGPT, Claude, Synthesia, HeyGen, or Wisetail's microlearning platform

The Takeaway: Your best content already exists. AI just helps you reuse it in formats your learners actually engage with.


4. Make Knowledge Easy to Find (and Use) With Smarter Tagging & Structure

The Problem: Frontline teams can’t spend time digging for answers. Poor tagging and structure make content disappear.

The Solution: Use AI to create tags, summaries, titles, and metadata that boost search and reduce friction. Map out your training site or LMS structure, identify logical categories, and tag existing content so employees can find the right information instantly.

Try this prompt:

Drop in your video, PDF, or document and use:

Summarize this video in 5 bullet points, write a 1-sentence title, and suggest 10 search tags a restaurant employee might use to find it.

Pro tip: Add these summaries and tags into your LMS or shared drive metadata.

Real Example: A training manager tagged all allergen-policy videos with AI-generated keywords so servers could search “gluten” and find the right clip instantly.

Tools to Try: ChatGPT, Claude, Notion AI, SharePoint Copilot, Wisetail.

The Takeaway: AI turns your content library into a living, searchable resource not a hidden archive.

A businesswoman multitasks, holding a phone, book, and smartphone, with a laptop nearby. Text reads, “Webinar: Smarter, Faster, Stronger: 5 AI Tactics.”

See these tactics in action. Watch Smarter, Faster, Stronger: 5 AI Tactics to Maximize L&D Capacity to get live demos, real-world examples, and expert answers to your biggest AI questions. Presented by Wisetail, sponsored by CHART.

 5. Build Accessibility and Inclusivity Into Every Learning Experience

The Problem: Captions, transcripts, alt text, and translations are essential but time-consuming.

The Solution: Use AI to automate accessibility tasks and create inclusive learning without extra lift.

Try this prompt:

Start by using your video platform's auto-caption or transcription feature, then polish the results in ChatGPT. You can even use AI to translate text or subtitles into additional languages for non-English speakers.

You are an accessibility expert. Write concise, accurate alt text for this image describing the steps in a hand-washing procedure, suitable for training. Then, translate it into Spanish.

Pro tip: Upload captions and alt text to your LMS or content library.

Real Example: A resort group uses Descript and ChatGPT to caption and translate safety videos, supporting multilingual teams without slowing production.

Tools to Try: ChatGPT, Wisetail's AI-powered transcription, Otter AI, Kapwing, Descript, YouTube Studio, Vimeo, Wistia, DeepL, or Google Translate

The Takeaway: AI makes accessibility the default, not an afterthought, so every learner can participate fully.


Ready to get started?

As Evan and Tracy emphasized, you don’t need a massive tech overhaul to see impact. Start with one friction point, quiz creation, reporting, content discovery, and try one of the prompts above.

You’ll see quickly that AI is here to amplify, giving you time back to design learning that drives performance.

The question isn’t whether AI will reshape L&D. It’s whether you’ll lead the transformation or play catch-up.

Learn More About AI-Powered L&D

Want to dive deeper into these tactics?

Infographic titled 'Download the Guide: The 5 Tactics to Maximize L&D Impact' on a blue background. Lists benefits like prompts for AI use and content review tips.

Download our free prompt library with 30 copy-and-paste templates for all five tactics, bonus prompts for common L&D scenarios, and how to truly multiply your capacity.

About Wisetail Wisetail is an employee enablement platform designed for frontline industries like hospitality, retail, and restaurants. With built-in AI features for content creation, automated transcription, and microlearning, Wisetail helps L&D teams create, deliver, and track training that drives real business results—faster and more efficiently than ever before.

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