USE CASE
El Pueblo Mexican Restaurant
Stalled to Sizzling: How El Pueblo Mexican Restaurant and Wisetail Professional Services Launched an Interactive Onboarding Program
2 minute read
83 days
to full LMS implementation
52 modules
created for El Pueblo
Two languages
Translations created by Wisetail
With a commitment to authentic flavors and vibrant dining experiences, El Pueblo Mexican Restaurants have become a cherished destination for Mexican cuisine. Recognizing the importance of consistent quality and operational excellence, El Pueblo partnered with Wisetail to transform their e-learning experience and accelerate onboarding.
the CHALLENGE
Re-Igniting a Stalled Launch
El Pueblo Mexican Restaurant wanted, and needed, to get their LMS site launched, but with a small L&D team, found themselves stuck in the implementation phase, with all their content uploaded to the site, but making no real progress from there. Most of their materials consisted of short videos followed by quizzes. They envisioned their courses to be more lively and interactive but lacked the in-house expertise and time to bring this vision to life. Their goal was to accelerate onboarding and deliver a robust orientation program where all users could launch with a bang.
the SOLUTION
Expert Content Creation with Extra Flavor
Wisetail’s instructional designers reviewed their existing content and provided recommendations on how it could be better organized and modernized.
The team expanded upon the information they had already uploaded, transforming it into fully interactive courses that included all necessary learnings to successfully complete the quizzes.
Additionally, Wisetail's professional services team streamlined the content by creating standalone modules for repeated material across different roles. This allowed users to mark content as completed across multiple positions, minimizing training seat time when roles changed.
the RESULTS
Savoring a Speedy Success
In just 83 days from project discovery to completion, the Wisetail instructional design team created a total of 52 courses in both English and Spanish. They enhanced the basic learning, transforming the e-learning experience to be interactive and relevant at the point of need. They also discovered several courses in Wisetail’s content marketplace that were highly relevant to their needs and integrated these into their training program.
the BENEFITS
Maximizing Retention while Minimizing Time to Completion
El Pueblo now has an interactive learning library streamlined for each role, maximizing retention while minimizing seat time. By acting as an extension of their small team, Wisetail instructional designers provided valuable expertise and resources exactly when they needed them most, allowing them to achieve their goals without expanding their internal staff. This partnership not only strengthened their training program but also ensured ongoing success and adaptability in their learning initiatives. El Pueblo can now launch with confidence in their training, which is a true representation of their brand experience.
83 days
to full LMS implementation, fast-tracking the onboarding experience
52 modules
52 new interactive learner-focused modules bringing a new life to training content
Two languages
Expanded availability of existing content by creating training in English and Spanish
