5.0 Migration Announcement

We are so excited to begin this transition with you! Migrations will take place on a rolling schedule beginning in Q1 of 2020. Right now, we are working on identifying the client migration order and as part of this process, our engineering team has been evaluating each site to determine the complexity and technical requirements associated with the transition. Your site has been identified as one with specific customizations and configurations that will make migration to the 5.0 platform more complex. Due to this complexity, your site’s migration timeframe will likely fall later in the year. That being said, there are options for expediting this process and we will be more than happy to have those conversations with you and your team. As part of the move to the new Wisetail 5.0 platform, you can expect two significant changes:
  1. Your site will be hosted in our new, state-of-the-art cloud infrastructure.
  2. We will be sunsetting our support for Vanity Domains.
For all of our clients who currently utilize Vanity Domains, action will be required to ensure a seamless transition to the new 5.0 product. Rest assured that our team will support you in this process. For more information on what this change means for your organization, please check out this article. Stay tuned for more communications over the coming months and as always, please don’t hesitate to reach out to your Client Experience rep with any questions or concerns.