“Experience” as a concept, is a very 21st century idea that has entered our collective consciousness and permeated our economic, commercial, and spiritual culture. Our…
In recent years, investments in Learning Experience Platforms (LXP) have skyrocketed as executives recognize the importance of implementing training programs that are engaging. A LXP…
If there’s one thing the isolation of a global pandemic has highlighted for businesses, it’s the need for maintaining a sense of community and teamwork…
Experience-driven brands need to train employees to recognize customer service moments of truth and empower employees to put the customer’s needs first—but how? Check out…
Well-trained employees are essential to excellent customer experience. As the face of your company, they’re the ones who deliver experiences to your customers. An LMS…